This was originally posted on another blog of mine (Happy Homemaker Reviews). I consolidated them to continue to simplify my life. – Jen (04.2012)
This fail is so epic that I HAD to share it. We built a house 6 years ago and bought all new appliances, mostly LG. A dishwasher, a refrigerator, a washer & a dryer. Two floor models & two new. Of those four 5 year old appliances, 3 have needed repairs, 2 of them MAJOR. And only one of those was a floor model.
The first epic failure was the dishwasher. During the first two years, wheels on the trays would regularly break off. Many of them. At $8 a pop.
Then we started having to make minor repairs thankfully covered by the extended warranty. The next year (year 5), we spent enough with a repair company to have bought a new dishwasher and they still never fixed all the issues. This year, it died. We replaced a motherboard and 3 motors and nothing.
As a last ditch effort, we sent it to my FIL’s and he tinkered with it. You know what it ended up being? Where the wires go from the door to the motors, the wires (are supposed to) sit in this channel so they don’t get squashed every time you open and close the door. The wires were not in the channel, but were stuck in the insulation, causing them to be crimpec & short. Do you know how long it would have taken for the repair guy to find that?!? NEVER!
Then, 6 months later, our LG fridge has an even worse fail. One evening I’m putting my 4 year old to bed & I text my husband– “I hear dripping in Lil’ Bit’s room. And it’s loud.”. He calls me and informs me there are no pipes near the room where she now resides. Comes home, looks anyway, and determines I’m right. Figures out that the kitchen is above her room, goes upstairs and pulls away the fridge.
A line on the back of the fridge (NOT part of the water/ice system – BTW) had a hairline crack that you couldn’t see. It leaked water for who knows how long to get the pantry, walls & hardwood floors wet AND leak into my daughters room downstairs. Thank God that we recently moved downstairs or it might have caused real damage. We caught it so quick her carpet wasn’t even wet yet.
But seriously. Two super expensive (~$2000 for both) appliances with self destruct buttons after FIVE years. Are you kidding me? Never ever again.
For the love of your time, money & sanity, DO NOT buy LG. Run the other way!
If you have stuck around to the end of my epic fail, thank you for listening. I worked very hard to avoid dropping some well-deserved f-bombs. This is, after all, a family-friendly site :).
Do you have any appliance horror stories?